The Essence of Chinatown Essay Example

The Essence of Chinatown Essay It is Chinese New Year. The hustle and bustle of trade, the haggling of prices fills the air as people jostle through the crowd to buy that kilogram of barbecued pork, or that bunch of golden rat-shaped decorations to welcome the year of the Rat. However, many people simply run through the epicentre of joyful noise and energy that can only be Chinatown without stopping to wonder at the past it possesses and the reason for its existence in a predominantly Chinese Singapore. Modern day Chinatown I stand silently at the start of Pagoda Street and look down from my vantage point of an overhead bridge to see a place that embodies the very story of Chinatown is the Chinatown Heritage Centre. Sitting right in the center of Chinatown, it is a quaint shop house that has been converted into a wealth of memories and untold stories. These stories are showed to the public on three different levels and exhibit the lives of early settlers. It traces the evolution and growth of both Chinatown and the Chinese people of Singapore, from coolie workers and maids to bosses and politicians. The Heritage Centre shows why Chinatown is the way it is in modern day Singapore. It tells the story of a place that never really sleeps through an exhibit called â€Å"Where the day never ends† and tells us of how Chinatown was always rampant with festive mood during celebrations like the Lunar New Year. Like present day Chinatown, the Chinatown of the past was an energetic place whenever Chinese festivals were around the corner. We will write a custom essay sample on The Essence of Chinatown specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on The Essence of Chinatown specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on The Essence of Chinatown specifically for you FOR ONLY $16.38 $13.9/page Hire Writer When asked about what the Heritage Centre taught him, a secondary school student whom I interviewed on location told me, â€Å"This place shows us that that every Chinese person had a stake in Chinatown. It also teaches me not to forget my roots,† The Heritage Centre, for many youth, also carries a cautionary tale against the four vices of life. An exhibit details the lives of people who have fallen to opium smoking, prostitution, gambling and secret societies and is still a relevant warning to today’s Chinese population in Singapore about the dangers of indulging in forbidden pleasures. A Prostitute’s Room I asked one shopper why she went to Chinatown to visit the Heritage Centre and I was told that, â€Å"Chinatown is the place many Chinese had lived in the past. I am a Chinese and I really like to know what my roots are,† What she said clearly highlights to us why Singapore needs a Chinatown: Cultural identity. The Heritage Centre tells us that Chinatown has existed ever since Singapore was conceptualised as a colonial state. The place was characterised by shop houses that possessed five-foot walkways and cramped quarters on the upper floors. Large scale immigration forced occupants of Chinatown to stay in small, cramped and sordid cubicles that lacked proper sanitation and facilities. People squeezed together, sometimes seven in cubicle. However, Chinatown was more than just a living quarter for the Chinese migrants who came by boat from mainland China. It was a retail location for uniquely Chinese goods, a uniquely Chinese socialisation ground which gave birth to the coffee shops that we see in contemporary Singapore. A life-sized model of such coffee shops can be seen in the Heritage Centre. Chinatown was, most importantly, a place representative of escape from oppression, poverty and injustice in mainland China. My late great-grand mother, who came from China with nothing but the clothes on her back once told me that, â€Å"Chinatown, although small, cramp and noisy, was the home away from home for many, a place where Chinese people put down new roots and built new lives for themselves and their descendants. † I believe that this spirit of emancipation and determination to make it in the world is what is so beautiful about Chinatown’s Heritage Centre. While Singapore is a multi-racial nation that does not discriminate creeds, race or religion, it is undeniably mixed in its racial denominations to a very high degree. As such, people need to hold on to their cultural identity. Unlike many other countries where Chinese are not the dominant race and thus need a Chinatown, Singapore’s Chinese population needs a Chinatown not to give them a sense of home, but to satisfy a deep-seated need to retain the uniqueness of being Chinese while becoming Singaporean all the time. Chinese, like all other races, need a place where we can identify with both culturally and, on a deeper level, spiritually. We need a place that tells us who we are and where we really came from and Chinatown provides us with that cultural belonging and identity. Chinatown is â€Å"where Chinese go to be Chinese and not worry about how we would be looked at, simply because it is Chinatown,† as said by a passer-by when I asked him what Chinatown meant to him as a Chinese person. When I started primary research, I did not expect such a deep-rooted sense of belonging to Chinatown in the Chinese people because even I, a Chinese, did not have great attachment for the place. However, I have come to understand that Chinatown is more than a place. It is a record book, a place that history has etched its mark on to educate and enlighten future generations of Chinese people. Therefore, the true idea behind why we need a Chinatown in Singapore is because the essence of the Chinese people is the essence of Chinatown.

Charlotte Brontes Jane Eyre Essays

Charlotte Brontes Jane Eyre Essays Charlotte Brontes Jane Eyre Paper Charlotte Brontes Jane Eyre Paper Essay Topic: Jane Eyre In our world, there are many people who express their thoughts and feelings by art. For artists, painting is a way to explore their inner self and lets them express their emotional world. In Jane Eyre, Charlotte Bronte uses the paintings and drawings created by Jane at different points to show Janes suffering, her realism and her romanticism. In Chapter 13, Jane makes a watercolour painting that expresses her childhood suffering at Gateshead and at Lowood. In her painting, there are clouds low and vivid, rolling over a swollen sea: all the distance was in eclipse for there was no land. This suggests that she sees herself as a wretch, unimportant and meaningless, just feeling as if there is no hope for her no matter how hard she searches. However, there is a greedy seed bird that sat on a half-submerged mastits beak held a gold bracelet, set with gems that she painted with a variety of colours. Jane is saying that there might be a chance when she obtains freedom and peace. As a child, Jane was always mistreated and never had any independence. In her artwork, the bird represents freedom because it can go anywhere just like how Jane imagines her life. The painting takes another shift when something sinking below the bird and the pole was a drowned corpse that flashed though the green water. She is comparing herself to a dead body because she views herself as being useless and hopeless. She is doleful because there were many cruel people in her life that always thought negatively about her. In both Lowood and Gateshead, she had been treated unfairly and harshly. The only thing that is visible is a fair arm from which thebracelet had been washed or torn. The bracelet represents Mr. Rochester andwhen the bracelet washes away it shows that Jane will never be with Mr. Rochester. In addition, this also depicts that all of Janes hopes and dreams have been washed away.

Google case Study Example | Topics and Well Written Essays - 750 words

Google - Case Study Example This acquisition with android has given a very positive impact on the financial conditions of the Google. This program of Google is executing with the thought of the customers having an Android phone will be able to connect all the contacts of Google like: Google+, Google chrome, Gmail and many other Google applications that are being used by the customers on daily basis. From 2008 with adaptation of android technology the net income of strikes high profits and increases with more then 30% each year till 2012. The impact of acquisition with android has proved it self by its remarkable performance in gaining the rapidly increasing profits with high percentage. In 2012 there were approximately 700,000 applications available for android and 25 billion applications were downloaded by the users from Google play. This sounds a great achievement for Google. Answer#2 In the opening quarter of 2012, the financial report speaks that Google brought around $2.9 billion in net income on $10.9 bil lion of revenue. On the other side, Motorola mobility lost around $89 million on $3.1 billion in revenue during the first quarter of 2012. In the initial phase after buying Motorola Corporation Google encounters with some losses but Google strategy was to earn with the long term strategic plan. Two big transactions made by Google in December 2012 that greatly impact over the financial position of the company. The manufacturing operations of Motorola mobility were sold by Google to Flextronics for $75 million and sold Motorola Home business division to Arris group for $2.35 billion in a cash and stock transaction. By these two transactions Google acquired 15.7% stake in Arris group valued at $300 million. This immediate effect develops the understanding that Google acquisition with Motorola will give some great and huge innovation in their pipeline products or services as we saw that before 5 years when Google acquisition with android undertaken. There are three big returns for Googl e in merging with Motorola. Right of entry to the portfolio of Motorola patent which it may possibly then permit to links like HTC and Samsung to secure next to the extended arm of Apple’s  lawyers. An integrated hardware/software takes part in to battle with Apple Corporation. The difficulty  with this reason is that  the agreement does not address the  breakdown on the Android platform which is the more difficult problem. The set-top big business to make better its covering Google TV offering. Answer#3 The android operating system with its open source model approach confronting with the criticism of the model causes code (software) base to fragment. Another criticism encountered that is online services and the android operating system does not connect with each other. Along with the criticism this technology provides a wide range of benefits to the users. The advantages of open source approach are as follows: 1- Superior in quality with the continuous development pr ocess. 2- Customizability in its development. 3- It gives the liberty of using with own intend. 4- Flexibility in advancement of both software and hardware. 5- Interoperability. 6- Audibility with the derived standards for removing the unwanted deviations. 7- Make available support options for making easier for the user. 8- Inexpensive in cost as compared to others. 9- It

Five Goals Expected to Learn From Business in Singapore Essay - 7

Five Goals Expected to Learn From Business in Singapore - Essay Example It is planned to carry on research and form an understanding of how Singaporean culture relates to and how they do business. How Singapore do business with another country which does not agree with their beliefs? This research paper will try to analyze the Singapore Culture through the lens of Hofstede’s dimensions and evaluates the same with the American culture and to find out the main areas of issues for the business between Singapore and USA thereby offering a recommendation to fish out these differences to further enhance mutual business between these nations. (www.geert-hofstede.com/singapore.html, 2014). Singapore culture can be regarded as ‘pro-west’ in many manners and it more or less reflects the Anglo-culture. The traditional Singaporean culture encourages the work culture that is comprised of collective decision and group harmony and Western business people who visit Singapore would often face a vast variance and clearly visualize how collectivism still exists in a modern society (Wong, 2013, p.132). In this section of the research paper, more emphasis will be given to what is Singapore’s impact on the business world internationally not just local or regionally? IFC and the World Bank rate Singapore as leading and number one nation as regards to ease of doing business and places Singapore is in the second place in the international level for the strength of investor’s protection. The port of Singapore remains as the globe’s busiest seaport and remains as the second top center for containerized transhipment traffic. Singapore remains as the globe’s 4th largest center for foreign exchange activities.  

Selling own common stocks Research Paper Example | Topics and Well Written Essays - 1000 words

Selling own common stocks - Research Paper Example These methods are open market, fixed price tender, private negotiation, repurchase and Dutch auction. It was in the late 20th century that there was enormous increase in the share’s volume repurchase in American, which rose from $5 billion in the year 1980 to $349 billion in the year 2005 (Stock Buybacks). It has been noted that the reason behind the corporation’s enormous amount of repurchase and selling of their own common shares is subjected to some conflicting interpretations. However there is no satisfactory explanation to these changes that occurred in the repurchasing activity of these corporations over the last few decades. The dramatic increase in the repurchase of open market shares occurred in 1990’s and several factor led to its development. One of the factors is considered to be the improved regulatory environment which supported the repurchase of common stock which resulted from the adaption of rule 10b-18 introduced by the Security and Exchange Commission, or SEC in the year 1982. Another factor that contributed to the repurchase is considered to be economic conditions. This paper discusses the reasons why corporation sell and purchase their own stock. A study was conducted regarding the open market repurchases which concluded that it is the changes in the compensation policies that often led to the changes in the payout policy. The result also indicates that the firm usually announces repurchases when executives have several different options outstanding and when the employees too have several options present that are exercisable. Once the firm makes the decision of being engaged in a repurchase, the amount of stock repurchase can be positively related to the total number of options that were exercisable by the workers, independent of the option that the executives had. The result of this study remains consistent with the managers repurchasing both for funding

Strategic Performance Management Of British Petroleum Management Essay

Strategic Performance Management Of British Petroleum Management Essay This study explores the oil giant, British Petroleum also known as BP within the global oil sector and also it recent activities. Some key external factors have been investigated which includes PESTEL, SWOT, Competition Analysis, Five forces model (Michael Porters). This study has formulated SMART objectives after putting the above factors into consideration and this has led to the creation of Strategic Plan, Measurement and Implementation of the formulated SMART objectives. 1.2 Company background The company British petroleum also known as BP was incorporated in 1909 then as Anglo Persian Oil Company with headquarters in London, operating in both upstream (oil exploration) and downstream (oil refining, sales and marketing) of the world oil sector, BP is one of the largest oil company in the world. The company, BP has more than 21,400 service stations worldwide and its shares is quoted on New York, London, Toronto, Paris, Tokyo, Amsterdam, Frankfurt and Zurich stock exchanges. The history of BP will not be complete without making mention of the activities of Williams Knox DArcy, in the year 1901 he was granted concession by Grand vizier (Shah) in todays Iran and as a result of inadequate fund he entered into an agreement with the British government which involved investing the sum of  £2 million that led to the transfer of major shares to the government at the later end. In the 1990s British Petroleum acquired Amoco, Arco and Burmah-Castrol. BP has several retail brands which include Arco in US, BP connect, BP travel centres, BP Express etc. BP is ranked as one of the top three oil giants in the world with staff strength of more than 97,600. Recently, the brand BP has been undergoing serious scrutiny and criticism as a result of it past and recent activities which include Texas refinery explosion in 2005, dumping of toxic waste in some African countries, Prudhoe Bay oil spillage and the recent Gulf of Mexico oil spillage. This study will focus on the brand BP and how to manage brand name damaging crisis. 2 External Analysis 2.1 PESTEL factors Table 1: PEST 2.1 Political/Legal UK government endorsement/ support for BP UK government support during the gulf of Mexico oil spillage crisis BP activities in the Gulf of Mexico has been banned but the UK government has given the company go-ahead to continue on with the search for oil and gas in the deep waters off the coast of Britain. 2.2 Economic The global recession has resulted into reduction in Profit of BP from the previous year. Replacement cost of profit for year 2009 was $14 billion with a return on average capital employed of 11% Gained new resource access in Iraq, Jordan, Egypt, Indonesia and Offshore US. 30% increase in lubricants income generated from core market, and market extension to India, China, Russia and Brazil. Strong presence in China with upgraded Zhuhai 2 plant. Reported production increased by 4% and unit and production costs reduced by 12% Refining availability for the year was 93% up around 5% in 2008 Investment of $20 billion in business expansion In Trinidad and Tobago BP recorded launch-to-production time of 18 month with Saronette Project Discovery of Tiber in the gulf of Mexico 2.3 Socio-Cultural Encouraging health and fitness Creation of work environment where diversity and inclusion are valued. Strengthening employee engagement Creation of modernized farming initiative in Argentina Increased employee moral The number of employees fell from 92,000 in 2008 to 80,300 in 2009 as a result of the transfer of BP US convenience retail site to a franchise model. 2.4 Technological Improved operating management system (OMS) All refineries and petrochemical plants are operating on OMS Investment in key technology like wind, bio-fuels, solar, hydrogen power and carbon capture and storage Improved form of transportation of products. 3. SWOT Analysis Table 2: SWOT Analysis 4.1 Strengths Strong brand name with the slogan beyond petroleum. Strong market position in both downstream and upstream of the global oil sector. BP (Castrol) Sponsor of the FIFA 2010 world cup. In 2009 BP and Pan American Energy in Argentina offered 63 young people scholarships with emphasis on engineering. In 2009 the company had a 12.0% market share of the world lubricant oil which put them at 2nd largest market share after ExxonMobil. Ranked among the top three oil in the world Stock quoted on London stock exchange Third quarter 2010 profit of $1.8 billion Operates through retail brands and subsidiaries (Amoco; ARCO; BP Express, BP Connect; BP Travel Centre; ampm; Burmah Castrol etc) BP signed a technical service contract with the Iraqi government in November 2009 to develop the Rumaila oilfield 4.2 Weaknesses Money being lost to clean up of gulf of Mexico Unstable oil price due to the recent recession BP Texas refinery explosion in 2005 Toxic spillage of methanol in Prudhoe Bay in 2006 Total closure of Alaska wells 2010 third quarter loss Oil spillage in the gulf of Mexico A law suit been instituted by the American government Second quarter loss of $ 17 billion Call to shelve the use of all BP product in US during the gulf of Mexico crisis The recent removal of Tony Harward as the CEO of the company and being replaced by a US citizen 4.3 Opportunities Government of UK endorsements Discovery of significant deep gas in Egypts West Nile Delta Award exploration block in Indonesia Investment in Egypt and Libya Increase brand awareness Increase market share Completely new product launch ultimate 1.5 Change customers by continuous product development and awareness Completely rebranding of company image as a result of the recent spillage in US Expansion into African countries Continuous research and development strategy e.g. $8 billion investment in research of alternative source of energy to oil including solar, wind, natural gas and hydrogen etc. Flexible pricing to enhance healthy competition with sector rivals 4.4 Threats Threat of substitution due to high prices Drop in BP share price as a result of Gulf of Mexico oil spillage Suspension of production in Rhum gas field Sales of upstream interests in Pakistan to United Energy Group Limited Agreement to sell interests in Pan American Energy to Bridals Corpoaration Pipelines corrosions Global economic recession Refineries and rig explosions Possibility of tax increment in countries wherein BP operate Economical/political change in countries in which BP operates. Legal action against company by US government Oil price being determine by market forces Exchange rates could affect companies profitability Remodification of oil products to reduce pollution New technology to substitute the usage of oil High focus on green fuel Government policy in countries where BP operates regarding their oil sector e.g. penalty for oil spillage Termination of lease agreement between Bp and foreign governments Competition from Mobil, Chevron and Shell. 3. External Analysis- Competitor Audit As British Petroleum (BP) is situated in many different global markets the following competitor audit will focus on BPs main competitors in the global oil industry. Competitors: 3.1.1 ExxonMobil ExxonMobil is the foremost publicly traded petroleum and petro-chemical venture in the globe, it operations encompasses almost all countries of the world, it has different brand names such as Exxon, Mobil and Esso, it is an organisation that is built on a concept of global business which allow it to compete favourable, efficiently and effectively in the world of energy industry. Both Exxon and Mobil have been in existence for more than a century, but ExxonMobil came into being as a result of merger between Exxon and Mobil on 30 November 1999 to form Exxon Mobil Corporation. It headquarters is located in Irving, Texas, United State with market capitalisation of $323.717 million, revenue of $301.5 billion and assets value of $233.323 billion as at 2009. The CEO of the company is Rex W. Tillerson with staff strength of 90,800, the company is quoted on New York Stock Exchange; it has thirty seven refineries and operate in most countries of the world. 3.1.1 Royal Dutch Shell Shell is an energy giant and one of the worlds largest independent oil company with staff strength of around 101,000 and it headquarters is located in The Hague, the Netherlands. The parent company is Royal Dutch Shell Plc and it is incorporated in England and Wales with Peter Voser as the CEO. The company account for 2% of world oil and 3% of gas, it has 44,000 service stations globally and thirty five refineries. Shell operates in both upstream and downstream sector of the world oil industry. As December 2009, its revenue stood at $278.2billion and capital investment of $31.7 billion with market capitalisation of $186.618 million and assets worth of $292.181 billion, the company is quoted on London stock exchange. 3.2.1 Chevron Chevron is one of the leading energy companies in the world. It activities encompasses crude and natural gas and the company operates in both upstream and downstream sector of the oil industry which includes manufacturing, marketing and transportation, exploration and production, sales and manufacturing of chemicals, power generation and geothermal energy. The organisation Chevron came into being after the merger between Standard Oil Company and of California and Gulf oil Corporation in 1984. Chevron headquarters is located in San Ramon, California, United State with market capitalisation of $154.462 million, revenue of $167.402 billion and assets value of $164.621 billion as at 2009. The CEO of the company is David J ORelly with staff strength of 60,000, the company is quoted on New York Stock Exchange; it has sixteen refineries and operate in thirty three countries and it brand includes Texaco and Caltex. 3.2.3 ConocoPhilips ConocoPhillips is a key global, integrated energy corporation, with universal scale and scope all over the oil and natural gas value chain. The company came into been as a result of merger between Conoco and Philips Petroleum Company which was completed on 30 August 2002. It headquarters is located at Houston, Texas, United State with market capitalisation of $75.772 million, revenue of $152.843 billion and assets value of $155 billion as at 2009. The CEO of the company is James Mulva with staff strength of 30,000, the company is quoted on New York Stock Exchange; it has twelve refineries in US, four in Europe and one in Asia and also operate in thirty countries of the world. ConocoPhilips is the third largest integrated energy company in United State of America. 6. Porters Generic Strategies Diagram 1: British Petroleum and Porters Generic Strategies Focus Middle of the road Middle of the road BP in future BP Presently Cost leadership Differentiation Porter (1980) states that there are four types of generic strategies that are required by an organisation to be competitively successful, and these are Focus, Cost Leadership, Middle of the Road and Differentiation. Before now, BP was using the Cost leadership strategy but at present, the company is using the generic strategy of Middle of the road as a result of the last Gulf of Mexico oil spillage. British petroleum Brand and the Gulf of Mexico oil disaster.(Rebuilding the broken bond) This oil disaster is the biggest crisis in the history of the oil industry in United States. We can only agree on the cause of the accident based on the testimonies of the parties involved. The chief mechanic on the Deepwater Horizon rig testified at a hearing held by the US coastguard, he said he was present at the meeting between BP manager and the crew from Transocean. That Transoceans chief driller was not comfortable with the request for the removal of the drilling mud from the well that day because he did not think the well is fully prepared for shut-down but based on the request and persuasion of the BP manager (as a result of the cost incurred in renting the Deepwater exploration rig which cost $500,000 a day to rent) insisted that they should start removing the mud before plugging the well, which later led to the explosion of the rig and the death of eleven crew members. This crisis has really affected the BP brand, because brands are not created by advertising, they are created primary by what organisation does. A Model of Strategic Communication (Grunig Hunt, 1984) A model of strategic communication is composed of two components which are aimed to describe the evolution of stakeholders and publics. The contribution of this model is to overall strategic communication and management by diagnosing the environment to make the overall organization aware of stakeholders and publics as they evolve. The Stakeholder Stage The terms of stakeholder and public are often used synonymously. There is a subtle difference, however, that helps to understand planning of strategic communication. People are stakeholders because they are in a category affected by decisions of an organization or if their decisions affect the organization (Grunig Hunt, 1984). There are internal and external stakeholders including employees, director of boards of BP Company, society, customers, media, universities, research centres, U.S. and U.K. governments, activist groups, etc Internal Stakeholders External Stakeholders Employees of BP Media Director of Boards British petroleum Public/Society CEO Advocate groups US and UK governments Customers of BP Competitors Investors Research centres Universities Shareholders Stakeholder mapping of BP Company in case of the oil spillage. Demirel. K, (2010) After the identification of the various stakeholders, the next stage should be the determination of level of relationship i.e. the linkages. Stakeholders State regulators Govt. Regulators Board of directors Employees unions Suppliers Enabling linkages Input Normative linkages Functional linkages Competitors Association Political groups Professional society BP Customers Retailers Distributors Output Diffused linkages NGO Residents Advocacy group Media Linkage model of BP Company, Demirel. K, (2010) Referring to: Grunig, J. / Hunt, T. (1984): Managing public Relations. Rinhehart and Winston: Holt, P.141. Part A has to do with the enabling linkages that is, stakeholders who have total control and authority over BP company operations especially the government of U.S. Part B. functional linkages: the input and the output, the input deals with provision of the service and output has to do with the product consumption. Part c is the normative linkages that is, groups and association that has common interest. And lastly, Part D is the diffused linkages these groups do not usually have anything to do with BP, they are only active during crisis situation. BP Public Relations In the first days of oil spill, BP Company downplayed oil spill and CEO Tony Hayward stated relatively tiny for the disaster of oil spill. After two months, BP Company has changed head of public affairs. After that, they started to provide consistent and responsible messages for oil spill through various media channels. As a part of PR strategy, BP Company got sponsored links on Google in order to provide first ranked results of key words related to oil spill direct to special part of BP Companys website. Even though it can be considered as implementation of spin doctrine, sponsored links were successful, because most people are not able to distinguish sponsored and actual links. Demirel. K, (2010) Crisis response and rebuilding stakeholders confidence It involves seven specific steps to obtain public forgiveness Voluntarily admit that mistake has been made. Explain why the mistakes occurred (no matter how stupid). Show/say/demonstrate contrition and sincere concern. Agree to take the step necessary to fix the problem. Ask for help from the victims/accept counsel from the community Promise (or publicly commit to) never to let it happen again. Find a way to pay (do penance)/alleviate/remediate Penitential model by Gottschalk. J (1993) We can conclude based on the penitential model that BP company responded to the crisis by voluntarily admitted that mistake has been made, and this can be seen by the stepping down of Tony Hayward as the CEO of the company, we all know the cause of the disaster based on the chief mechanic on the Deepwater Horizon rig testimony and the company has really shown concern and the U.S. government has requested compensation for the cleanup of the gulf of Mexico which the company has agreed to pay . BP vowed on to pay all necessary and appropriate clean-up costs from the massive oil spill in the Gulf of Mexico as the Obama administration called on the energy giant to clarify how it plans to do so.   Other models that can be use to earn stakeholders confidence and trust Key levers to building customer trust, Dr Aaron Sum Wei Wern and David Levi (2009). Building enduring customer trust 1. Integrity Bridge gap between promise and reality 2. Competence 3. Transparency Know whats right for me Be honest with me Building enduring trust 1 Return to the fundamental trust levers Focus on meeting fundamental expectations before addressing higher-order 2 De-risk and simplify Minimise uncertainty in the customers decision-making process 3 Build and solidify enabling capabilities Prioritise capability-building through the lens of the trust levers uing Conclusion: As stated by Edward Artzt Brand loyalty is very much like an onion. It has layers and a core. The core is the user who will stick with you until the end. Shaun and Wheeler, (2002 p.25). BP was able to get out of the mess as a result of the following Quick/prompt response Acceptance of blame Total responsibility Accepted solutions provided Took realistic approach Involvement of top management team

Is Reality TV worse than other tv? Essay

In â€Å"At Least It’s Not Snobby† By Trace Egan Morrissey, she brings up the fact that many people Joke about reality television, and even call it â€Å"trash. † Reality TV may show some of the worse sides of the world, but those sides do exist, and whether people admit it or not, it is amusing to watch. Reality TV teaches lessons without anyone even realizing it. It shows the world different morals. Things that used to be ore frowned upon in societies are somewhat more socially acceptable because of reality television, such as being gay. Viewers see a cast member struggling with being gay, and the viewer usually sympathizes. People that are gay can relate, and see themselves as not being so alone. The question still remains; Is reality television worse than other types of TV? An large amount of people would say. Yes. But it In truth could be labeled as worthwhile as any other sort of television, though it does meme to have Its ups and downs. In the â€Å"Watching TV And Looking Inward,† Andy Denary writes about how reality television is worthy of our attention. He states, â€Å"reality TV is at once a window and a mirror. Showing how real people react and Interact in extraordinary situations,† Reality television is engaging and amusing, still, Denary brings up the point that reality television can make a viewer think in a differ ent point of perspective. When itching these shows, we often think to ourselves, â€Å"What would I do f I were them,† â€Å"Wow, I would never do that,† and sometimes even, â€Å"This is ridiculous. † The shows get us thinking, and sometimes we are astonished by our reaction. Reality television actually exposes the reality of humanity. These shows, as foolish as some of them may seem, can actually teach and show us Important lessons. That Is why I agree with Denary when he says that reality television is worthy of our attention. Ton